
Reading what happened, and taking it to your board.
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The new Conversation Report in Echo's analytics tab provides comprehensive tools for analyzing your conversation data.
Find who your ministry has blocked, their phone number and IP address, when each block lifts, and when the block was made.
How many calls went unanswered, when in the day they arrived, and how long the caller waited before giving up.
The Report Manager decides who receives Echo's automatic summary emails, and which ones. A recipient does not need an Echo login for most of them.
Send us your Echo address and a screenshot of what you are seeing, and it goes to somebody who can look at your account.