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Echo Reporting

Reading what happened, and taking it to your board.

4 articles

  1. 01

    Conversations Report

    The new Conversation Report in Echo's analytics tab provides comprehensive tools for analyzing your conversation data.

  2. 02

    Reporting on Blocked Clients

    Find who your ministry has blocked, their phone number and IP address, when each block lifts, and when the block was made.

  3. 03

    The Missed Calls Report

    How many calls went unanswered, when in the day they arrived, and how long the caller waited before giving up.

  4. 04

    Scheduled Report Emails

    The Report Manager decides who receives Echo's automatic summary emails, and which ones. A recipient does not need an Echo login for most of them.

Still stuck?

Send us your Echo address and a screenshot of what you are seeing, and it goes to somebody who can look at your account.