Echo Setup/Integration Guides
Connecting each channel a seeker can reach you on.
21 articles
Connecting each channel a seeker can reach you on.
21 articles
If you would like to have live chat (synchronous chat) on your website that you can respond to and manage within Echo, you can do so through Echo Chat Websites.
A conversation trigger posts to a web address of your choosing when a conversation is closed with a particular outcome, so another system can pick up the follow-up.
Echo's Web Contacts Integration allows you to send messages to Echo and start conversations.
Echo's Wufoo Integration allows you to send messages to Echo and start conversations from Wufoo web forms.
You may have had a conversation with someone outside of Echo that you want to capture the details and store them inside your Echo account for tracking purposes.
If you would like to send and receive messages from a Facebook Page through Echo, you can integrate that page with Echo.
Echo's Google Forms Integration allows you to send messages to Echo and start conversations.
The GraphQL API lets you pull reporting data out of Echo into your own reporting system. It also has a few mutations that write back to Echo, such as sending a message or claiming and closing a conversation.
Gravity Forms is a Wordpress plugin used to build web forms. Gravity forms can send filled out web forms to Echo via a Gravity Forms webhook.
If you would like to send and receive messages or comments from an Instagram Business Account through Echo, you can integrate that page with Echo.
If you already have a LINE Official Account with Messaging API enabled, skip to Step 2.
If you want to use your existing (non-Echo) phone numbers and if they are able to be ported over into Echo, talk to us about the steps involved to do that.
If you would like to communicate with clients via phone SMS, you can do so in Echo by setting up an SMS integration.
If you would like to send and receive messages from a Telegram account through Echo, you can integrate your Telegram account into Echo.
TikTok is a social media platform where people create, share, and watch short-form videos, typically ranging from a few seconds up to 10 minutes.
If you would like to send and receive messages from a WhatsApp Business account through Echo, you can create a WhatsApp Business API account in Echo.
If you would like to receive and reply to comments on your YouTube videos through Echo, you can connect your Youtube page into Echo.
The Echo Global Zapier Integration provides a way to push or pull certain information from Echo into another Application that you may be using.
An email domain is the address seekers write to and the address Echo replies from. This is where it is connected, and where unwanted senders are blocked.
An email template wraps a responder's reply in your ministry's header and footer, so every email out of Echo looks like it came from you.
WhatsApp will not let you message someone outside a 24-hour window unless the wording was approved in advance. Those approved wordings are templates.
Send us your Echo address and a screenshot of what you are seeing, and it goes to somebody who can look at your account.