About
The Echo Global Zapier Integration provides a way to push or pull certain information from Echo into another Application that you may be using. Zapier integrates with hundreds of other Applications so Echo's Zapier Integration opens up flexibility to you and your team.
If you have not already joined the Echo Global zapier, click here to add Echo Global to your Zapier apps. https://zapier.com/developer/public-invite/128669/3ba59e7c32621556610fee00770f5812/
Triggers:
Triggers are subscription based and are calls made from Echo to Zapier. When the specified objects that match your fields are created or updated, the new or updated object is posted.
- Conversation
Fields: Sources, Flags
*A conversation is posted when it is completed and its outcome is submitted.
- Audience Member
Fields: Audiences
Actions:
Actions are calls made from Zapier to Echo. An action can update/create a record or get a list of records in return.
- Audience Member (Create/Update)
Fields: Name, Email, Phone, Audience, ID
- Conversations Report (Fetch)
Fields: Start At, End At
*All closed conversations with an outcome that were closed between the start at and end at date will be returned
- Clients Report
Fields: Name, Email, Phone, City, State, Zip, Country, Gender, Religion, Age Range, Language
*Name, Email and Phone match any part of the value; the other fields must match exactly (not case sensitive). Only clients updated recently are returned: within the last 2 hours, 25 hours or 31 days, depending on the update frequency the Zap uses.