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133 articles on setting up Echo, using it day to day, and reading your reports.
Prefer to watch? Echo Academy has short video courses →
133 articles on setting up Echo, using it day to day, and reading your reports.
Prefer to watch? Echo Academy has short video courses →
Start here. What Echo is, and how it fits your ministry.
Day-to-day work in Echo: the inbox, filters, resources, admin.
Connecting each channel a seeker can reach you on.
Reading what happened, and taking it to your board.
The AI analysis add-on and its fourteen reports: what each one answers, how to run it, and how to read what comes back.
Short answers to the questions that come up most.
Keeping track of the people you are walking with.
If a Facebook or Instagram page shows a red X, a message never arrives or a reply is refused, find what you see, check one thing, and follow the fix. Every error shown is Meta's, with what it means and what to do.
How to add a new card or bank account, choose which one Echo charges, remove an old one, and change where your invoices are emailed.
A toll-free number cannot reliably send texts until the carriers have verified it. This is where you file that verification and watch it move.
Meta's Conversation Routing decides which app can reply to your Facebook and Instagram conversations. How to set Echo as the default app, or put a bot like ManyChat in front of Echo.
Choosing a plan? What “responders online at once” means · العربية
Short video courses on setting Echo up, answering conversations and reading your reports.
Send us your Echo address and a screenshot of what you are seeing, and it goes to somebody who can look at your account.
