A woman in her sixties at her kitchen table, smiling at the Echo inbox on her laptop

Train a volunteer in an afternoon

Short videos for every role, watchable on a phone. No sign-in and no course fee.

Courses

Start with your role

Setting Echo up, answering conversations, or reading the reports. Each lesson is a short video you can watch on your phone.

Where to start

New to Echo? Start with setup

Setting up Echo follows your first two weeks in order. Once your channels are connected, send your volunteers Your first conversations, and your leaders Reading your reports.

Lesson plan, first course

  • Welcome to Echo · 5 minutes
  • Choosing Your Outcomes · 9 minutes
  • Users and Permissions · 12 minutes
  • Connecting Your Channels · 16 minutes
  • Using Tags · 7 minutes

Open the course