
Start here. What Echo is, and how it fits your ministry.
5 articles
If you are new to Echo Global, you may be wondering how to navigate through the system and how everything works.
The Echo Global Mobile App allows Echo Users to carry on their online conversations from anywhere from any device that is compatible with the Mobile App.
Picking up work from the Inbox is one click. What that click does, what it stops, and how a conversation can come back.
Closing is where you say what happened. The outcome you pick is what every report about your ministry's fruit is counted from.
The screen a responder spends their whole shift on: what the rail on the left holds, what the middle is for, and what the panel on the right does.
Send us your Echo address and a screenshot of what you are seeing, and it goes to somebody who can look at your account.