Sending a One-Off Text

The SMS screen sends one message to a list of numbers you paste in. It is for the announcement that does not fit a campaign, and it goes out immediately.

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Sometimes a ministry needs to text a handful of people once: the shift is canceled, the venue has moved, the line is down. The SMS screen does exactly that and nothing else.

There is no draft, no preview and no scheduled send. Clicking Send Texts sends the message. Read it twice.

Where to find it

In the admin menu, click SMS.

The SMS screen, with a sending number, a box for phone numbers and a message box.
The one-off text form: sending number, recipients and message.

Sending

  1. Choose the Sending Provisioned Number. This is the number the text appears to come from, and only numbers set up for texting are listed.
  2. Type or paste the Phone Numbers. Separate them with commas or put one on each line.
  3. Type the Message.
  4. Click Send Texts.

Echo hands the batch off to send in the background, so the screen comes back before every message has gone out.

When to use something else

If you want to…Use…
Reply automatically when somebody texts a keywordAn auto-responder campaign
Text the same saved group repeatedlyAn audience
Let people unsubscribeAn auto-responder campaign — this screen has no unsubscribe handling of its own

What the terms mean

TermWhat it means
Provisioned numberA phone number on your Echo account. Texts sent here come from the one you pick.
AudienceA saved list of people, set up separately. This screen does not use them — you paste numbers in.

Texting people who have not asked to hear from you is regulated in most countries, and carriers enforce it regardless of what the law says where you are. Use this for people who are expecting to hear from you.

Did this answer your question?

  1. Auto-Responder Campaigns in Echo

    Auto-Responders provide you the ability to set up pre-determined messages to go out at pre-determined times for any referrer/sources that offer this option.

  2. Managing Your Phone Numbers

    Every phone number on your account, what each one can do, and the branding registration a number needs before it can send texts in the United States.

Still stuck?

Send us your Echo address and a screenshot of what you are seeing, and it goes to somebody who can look at your account.