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Green Apron Secrets of
Customer Service

These simple guidelines for world renown customer service can equip us and our team to be better ministers of the Gospel in our online evangelism ministries.

The Green Apron Secrets of Customer Service

There is a pretty well-known coffee shop with their familiar green aprons and world-class customer service (The name rhymes with BarStucks). We pull back the curtain and explore what makes this particular company a customer-focused juggernaut.

Inside the Green Apron

Inside every familiar green apron there are a few words literally sewn into the fabric. These words are the key and we share them with you!

Offer Belonging

"Making coffee and talking about Jesus are two different things!" CORRECT! However, creating a safe space for conversation, helping a person feel welcome, and doing all of this quickly and efficiently... sounds a lot like online ministry.